After adding the items to the cart go to your shopping cart. Once there youll see a ReturnRefund option and click on it.
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After this given period any appeal to return the product will no longer be honored.
. After you have clicked Confirm you may click View Instructions for further details. How to Return Item in Shopee Step 1. For you to refund from Shopee you can follow the steps below.
A barcode containing the return parcel tracking number will be generated. Then select the items you want to purchase and click Check Out. For accepted returns in order to resolve a buyers refundreturn request quickly sellers may choose not to wait for the returned item.
Launch the Shopee app and look for items to purchase. Having said that buyers will have to take note of the duration of delivery stated on the e-commerce platform. Tap Me then under My Purchases tap To Receive Step 2.
First go to your account profile then go to My Purchase then click on the To Receive tab. A buyer can request for a returnrefund in cases of non-receipt where heshe does not receive the product from the seller or if the product received is wron. It must also be in the original packaging.
Select Create return label to create a return shipping label for your customer. Enter the quantity of items in the order that are being returned. Complete the form and state the reason youd like a refund for enquiry click the Return Refunds option 6.
Next select To receive on the My Purchases pageYou will be directed to the View Purchase History page then click to ReturnRefund at the bottom. To see your JT Express Drop Off. Sellers wont need to approvereject the request.
This option is available only if your primary location and customer shipping address are both in the US. From the time that the first attempted delivery is made a 15-day return period is in effect. In order for us to be able to accept a return your item must be unused and in the same condition that you received it.
Make your enquiry through that email link. This video was made to help the online or shopee buyers to return and refund your wrong item. From there search for the order that you want to return then click it.
In the Return shipping options section select one of the following options. Shopee offers a 15-day return policy for products purchased from the Shopee Mall in order to ensure that you are entirely happy with your acquisition. How to returnrefund shopee orders thru Gogo expressNOTE.
Buyers from the Shopee marketplace will have a maximum of 5 days to initiate a product return request using the Shopee app. Tap ReturnRefund at the bottom of the page. Proceed on to the To Receive button and search for your order.
Once your item is successfully returned Shopee or seller will have 3 days to respond to your return and refund request. Then click on Select Courier JT Express Free Return Confirm. Make sure to provide complete and accurate information this will significantly help the investigation.
Once thats settled you can proceed to the refund proper. Unless otherwise specified this return policy will be null and invalid after the order has been fulfilled. Please do not send your returns to the return address on the shipping label.
Once a buyer submits a ReturnRefund request Shopee will either refund the Buyer directly without return or accept the items for return. For Non-Mall orders wait for Shopee to notify you via email and in-app once the return request is accepted tap Shipping Option Self Arrange Confirm. 2 3 4 20.
Select the Order You Want to Edit. Shopee Product Return Process. Select the order that you want to request a refund.
Browse on your Shopee app and look for the Me tab and tap it. Once Shopee approves your appeal the cash will be credited to your account. On the Checkout page click Payment Option and select Payment Center e.
You can raise a returnrefund request for your order within the Shopee App if your order is still under the Shopee Guarantee period and you have not clicked the Order Received button. To proceed with your purchase follow the steps below on how to pay Shopee using GCredit. Press Dispute to Shopee You will need to select or add a return address for the buyer to ship the return to Click Confirm Address In the pop-up window press Confirm 1 2 3 4 1 If you are unable to come to a compromise with the buyer you can dispute the Return request to Shopee.
Return Process for JT Express 1 Go to Me My Purchase Return Refund Select the relevant order. Our customer service team will provide you with the address you need to send the return to. Wait for Shopees email and in-app notification once the return request is accepted for Non-Mall orders tap Shipping Option Drop Off.
Then click the ReturnRefund button. When requesting a return or refund for a Shopee Mall transaction select Shipping Option Dispose of Confirm. In the ReturnRefund Page select the products for returnrefund reason add evidence and description.
Hile buyers who transacted from Shopee Mall or overseas sellers will have 7 days to do so. The next level is that you have to select the product you want to return to the seller in Shopee finally select Submit. Prior to applying for a refund request locate and tap on the specific order you want to request for a refund.
To do so select To Receive under My Purchases via the Me tab Select order select ReturnRefund select products to return Select Reason.
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